Privacy Policy

Last updated: August 22, 2026

SMALOUIS operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify an individual.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

• Contact details: name, billing address, shipping address, phone number, and email address.
• Financial information: payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information: username, password, security questions, preferences, and settings.
• Transaction information: items you view, add to cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
• Communications: information you provide when contacting us, including customer support inquiries.
• Device information: information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information: information about how and when you interact with or navigate the Services.

2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, such as when you create an account, place an order, use the Services, contact us, or otherwise provide personal information.
• Automatically through the Services, including through your device, cookies, and similar technologies when you visit our website or use our products or services.
• From service providers, when we engage third parties to provide technology, payment, fulfillment, customer support, or other services on our behalf.
• From partners or other third parties.

3. How We Use Personal Information

Depending on how you interact with us and the Services, we may use personal information for the following purposes:

• Providing, tailoring, and improving the Services: to process payments, fulfill orders, arrange shipping, manage returns and exchanges, maintain customer accounts, remember preferences, provide product recommendations, and improve the customer experience.
• Marketing and advertising: to send promotional communications by email, text message, or postal mail, and to display advertisements for products or services on our website or other websites, including based on your activity with the Services.
• Security and fraud prevention: to authenticate accounts, protect payment and shopping activities, detect and investigate fraudulent, illegal, unsafe, or malicious activity, and secure the Services.
• Communicating with you: to provide customer support, respond to inquiries, and maintain our relationship with you.
• Legal reasons: to comply with applicable laws, respond to valid legal requests, enforce our policies, investigate potential violations, and protect our rights, the Services, and others.

If you create an account, you are responsible for keeping your account credentials secure. Please do not share your username, password, or other access details with others.

4. How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and service providers that perform services on our behalf, including payment processing, IT management, data analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners to provide marketing services and show relevant advertising. These partners will use your information in accordance with their own privacy notices.
• When you direct, request, or otherwise consent to disclosure, such as when we ship products to you or when you use social media widgets or login integrations.
• With our affiliates or other entities within our corporate group.
• In connection with a business transaction, such as a merger, acquisition, financing, bankruptcy, or sale of assets; to comply with legal obligations; to enforce our terms and policies; or to protect the Services, our rights, and the rights of users or others.

Depending on where you reside, you may have the right to opt out of the sharing of your personal information for targeted advertising. You can exercise this right through our Data Sharing Opt-Out page.

5. Shopify and Third-Party Services

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transmitted to and shared with Shopify and other service providers, including entities located in countries other than where you reside.

We may use certain Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for processing certain personal information, including responding to requests regarding its use of that data.

To learn more about Shopify’s privacy practices and your available rights, please review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

6. Third-Party Links

The Services may include links to websites or online platforms operated by third parties. If you follow a link to a website not operated or controlled by us, please review that third party’s privacy policy, security practices, and terms. We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you share in public or semi-public areas, including on third-party social media platforms, may be visible to other users and may be used by them without limitation. The inclusion of a third-party link does not imply our endorsement of that website, platform, or its content.

7. Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, please contact us using the contact details below to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined by applicable law, the personal information of individuals under 16 years of age.

8. Security and Retention

No security measure is perfect or impenetrable, and we cannot guarantee absolute security. Information sent to us may not be secure while in transit. Please do not use unsecured channels to send sensitive or confidential information.

We retain personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and meet other legitimate business needs.

9. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to access or know: You may request access to personal information we hold about you.
• Right to delete: You may request deletion of personal information we maintain about you.
• Right to correct: You may request correction of inaccurate personal information.
• Right to data portability: You may request a copy of your personal information or request that it be transferred to a third party in certain circumstances.
• Right to opt out of sale, sharing, or targeted advertising: Depending on where you reside, you may opt out of the sale or sharing of personal information, or of processing for targeted advertising. You may submit an opt-out request through our Data Sharing Opt-Out page.
• Managing marketing preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails. We may still send non-promotional messages related to your account or orders.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat that signal as a request to opt out for the browser and device used to visit the website where required by applicable law. To learn more, visit Global Privacy Control.

You may exercise applicable privacy rights by contacting us using the contact details below. We may need to verify your identity before processing your request, as permitted or required by law.

Where permitted by law, you may designate an authorized agent to make a privacy request on your behalf. Before accepting such a request, we may require proof that you authorized the agent to act for you and may ask you to verify your identity directly.

We will not discriminate against you for exercising your privacy rights. If you have concerns about how we process your personal information, you may contact us using the information below. Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

10. International Transfers

Your personal information may be transferred to, stored in, and processed outside the country where you live. Where we transfer personal information from the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent safeguards issued by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, legal requirements, or regulatory obligations. We will post the revised policy on this website, update the “Last updated” date, and provide additional notice where required by applicable law.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us:

SMALOUIS Customer Support
Phone: +1 (945) 402-1388
Email: support@smalouis.com

Business Address:
Zhongshan Yuanshi Lighting Co., Ltd.
Unit 2, 8th Floor, Building A,
No. 14-1, Lidong Lane, Huanzhen North Road,
Henglan Town, Zhongshan City,
Guangdong 528421, China